To the members of the Massanutten Community:
Thank you for the increased dialogue on our community email (community@massresort.com). We have received questions ranging from 911 address marker improvements on the Western Slope to ways we could support McGaheysville elementary. As we said at the outset of relaunching this webpage, we hope it can be used for all topics large and small that impact our community.
Yesterday evening, I received notice that MPOA has filed for arbitration to review the points we have been negotiating. The financial gap that precipitated the negotiation was small, but we understand the Board’s sentiment that an outside agency might prove helpful to the goal of resolution.
The surface issue is financial, with payments being sought for both roads and security (the former being an area in which we are in full support of paying our fair share), and how to recognize costs associated from areas outside of roads.
To help outline these points, we’ll continue to post regularly in the community issues section of this webpage. In this section, we’ll outline the issues and share supporting documents whenever possible. We hope doing so will help with providing some context for what the negotiation is about. I encourage everyone to review that section frequently as he will be adding information regularly over the coming weeks.
We fully recognize that MPOA’s Board consists of entirely all volunteers engaged in a thankless task – trying to offer high-level services to its members while keeping HOA fees to a minimum. I hope that MPOA’s members also understand the challenges the Board faces. Theirs is a tough job and I remain respectful and appreciative of their community service.
At the same time, I’m disappointed (as I suspect they are, too). We have been trying hard, and sometimes it has felt like we were all beating our head against a wall just to create an interim payment arrangement that helps fund MPOA and protects us and the timeshare owners whose properties we manage. But this is where we are.
We remain fully open to a negotiated resolution of our differences, and we assure MPOA’s membership that we are willing to pay for the roads and services we use. We only ask that until an arbitrator or the parties have determined a new formula, that money we have held in reserve not be used except by agreement.
During arbitration, we’ll continue to look at other aspects of the business relationship between MPOA and Massanutten Resort, past, present, and future, (along with other key issues) on this website. As always, you can send questions to community@massresort.com.
Cordially,
Matthias Smith, VP/General Manager, Massanutten Resort
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