Thanks to all who came out and visited the Resort since our re-opening recently. After much preparation, it was nice to begin the slow and gradual path to resuming resort operations.
Our plan, outlined on our recovery page, appears to be going well. The staff training, with a combination of resort made videos, direct instruction, and practice activities have proven both productive and useful. Likewise, the team is embracing the face mask as the new accessory and understanding that physical distance is a new way to demonstrate that we care.
We did receive one email over the first weekend noting concern over guests walking up to the bar, unmasked. I sincerely appreciate the direct outreach from a person renting a home in the area. The extra set of eyes and proactive dialogue are all necessary ingredients to help us ensure that we get this “new normal” right.
Please do keep the comments coming on all topics from schools, recovery, food delivery volunteering or anything else that comes to mind at community@massresort.com.
Meanwhile, we hope to see you at the resort whenever your schedule allows. I have been asked about potentially hosting a reopening event, which is an idea we will plan to schedule once the conditions are right.
Lastly, in follow up to an earlier post, I have asked Garrett Smith (previously introduced) to outline a few points relating to deeds, covenants, and how they relate to the current MPOA discussions. We expect to post this early next week.
Cordially,
Matthias Smith, VP/General Manager, Massanutten Resort
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